1. Purpose
Fraud and abuse controls protect legitimate users, clients, campaign partners and service providers. Reviews may be automated, manual or a combination of both.
2. Prohibited behaviour
- Multiple or fabricated accounts used to obtain duplicate benefits.
- Bots, scripts, emulators or manipulated environments intended to simulate activity.
- False identity, contact, device, completion or beneficiary information.
- Referral manipulation, self-referral where prohibited, or coordinated abuse.
- Unauthorised access, credential sharing or account takeover.
- Chargeback abuse, refund abuse or attempts to hide the actual transaction purpose.
- Use of our systems for illegal, sanctioned or provider-prohibited activity.
3. Review signals
Depending on the service, reviews may consider account history, device identifiers, network signals, interaction patterns, transaction references, duplicated details and inconsistencies in submitted information.
4. Possible actions
Actions may include additional verification, temporary holds, rejection, account restriction, reversal where contractually permitted, termination, provider notification or referral to the appropriate authority.
5. No public money-transfer service
Attempts to use Reward Tech Global as an intermediary for unrelated third-party money transfers are prohibited.
6. Reporting
Report suspected abuse to abuse@rewardtechglobal.com. Include relevant identifiers but do not send passwords, PINs or full card details.