1. Digital delivery
Reward Tech Global primarily provides digital services. Physical shipping is not normally involved.
2. Delivery methods
Depending on the engagement, delivery may occur through:
- Deployment to an agreed server, hosting account or application environment.
- Access to a web portal, dashboard or hosted service.
- Android application build, store release or controlled test package.
- API credentials, configuration or integration confirmation.
- Source code or repository access where specifically included.
- Documentation, reports, data exports or support correspondence.
3. Delivery schedule
The expected schedule is stated in the quotation, service order or agreement. Dates depend on timely client approvals, content, access, credentials and third-party availability.
4. Acceptance
Acceptance may occur through written confirmation, production use, completion of agreed tests or expiry of an agreed review period without a material issue being reported.
5. Changes
Requests outside the approved scope may require a change order, revised timeline and additional charges.
6. Third-party dependencies
App stores, hosting providers, payment services, payout services, messaging providers and other third parties control their own review, availability and processing times. Their approval is not guaranteed by Reward Tech Global.
7. Support
Support period, response targets and included maintenance are defined in the applicable agreement. Emergency or out-of-scope work may be quoted separately.