1. Scope
This policy explains how Reward Tech Global expects to use payment collection and operational payout services, subject to provider approval and applicable agreements.
2. Pay-in: what customers pay us for
We accept payments only for Reward Tech Global's own legitimate business services, including:
- Software and mobile application development.
- Website, dashboard and backend development.
- API integration and implementation charges.
- Platform subscription, maintenance and technical support.
- Managed campaign configuration, reporting and related technology services.
Each collection should be connected to a quotation, agreement, service order, invoice or another identifiable business record.
3. Payout: operational disbursements
Where approved by the relevant provider, Reward Tech Global may use payout services for documented operational disbursements such as:
- Payments to vendors, freelancers and service partners.
- Approved refunds to customers.
- Contractually due partner commissions.
- Verified promotional campaign incentives connected with our operated platforms.
Beneficiaries and purpose may be reviewed before processing. Promotional incentive categories are used only where expressly permitted by the payout provider.
4. No open transfer service
5. Funding and settlement
Collections and disbursements are expected to use a bank account or prefunded facility held in the registered business name, as required by the provider. We do not represent provider settlement times as guaranteed.
6. Transaction records
Records may include client name, invoice number, service description, amount, payment reference, beneficiary name, payout purpose, approval reference, status and relevant support correspondence.
7. Refunds and disputes
Service refunds are handled under our Refund and Cancellation Policy. Unauthorised payment concerns should be reported promptly to support@rewardtechglobal.com.
8. Contact
Payment and onboarding enquiries: business@rewardtechglobal.com