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Report Abuse

Report fraud, misuse or a security concern.

Use this channel for platform abuse, impersonation, suspicious activity and responsible security reports.

What to report

  • Suspected fraud, impersonation or fake payment requests.
  • Account takeover, credential theft or unauthorised access.
  • Automated abuse, duplicate accounts or referral manipulation.
  • Misleading claims made using the Reward Tech Global name.
  • Security vulnerabilities or exposed data.
  • Suspicious payment, payout or beneficiary activity connected with our systems.

How to report

Email abuse@rewardtechglobal.com with the subject Abuse Report. Include the affected service, date and time, relevant user or transaction reference, a factual description and supporting screenshots where safe.

Do not send: Passwords, one-time passwords, PINs, full card numbers or unnecessary identity documents.

What happens next

We review reports based on available records and severity. We may preserve relevant evidence, restrict access, request additional information, notify a service provider or refer a matter to the appropriate authority where required.

Emergency concerns

For immediate risk involving a bank, wallet or payment account, contact the relevant financial institution first. Reward Tech Global cannot freeze an account operated by an unrelated provider.